hello@shiftwa.id
For support, sales, and anything that fits in a paragraph. Typical reply within one business day.
Send an emailContact
Shiftwa is a small team based in Indonesia. There’s no ticket queue and no chatbot to fight — you’re talking to people who run the gateway day to day.
hello@shiftwa.id
For support, sales, and anything that fits in a paragraph. Typical reply within one business day.
Send an email+62 812-3456-7890
Quick questions or urgent gateway issues. Office hours: Mon–Fri, 09.00–18.00 WIB.
Open chatgithub.com/shiftwa
Bug reports, feature requests, and docs feedback live in issues. Public roadmap pinned at the top.
Open issuesstatus.shiftwa.id
Live operational status, incident history, and scheduled maintenance windows.
View statusFor volume above the Business plan, custom retention, or self-hosted deployments, email us with a rough use-case. We’ll usually reply same-day with a tailored proposal.