Shiftwa
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Contact

Pick a channel — we’ll meet you there.

Shiftwa is a small team based in Indonesia. There’s no ticket queue and no chatbot to fight — you’re talking to people who run the gateway day to day.

Email

hello@shiftwa.id

For support, sales, and anything that fits in a paragraph. Typical reply within one business day.

Send an email

WhatsApp

+62 812-3456-7890

Quick questions or urgent gateway issues. Office hours: Mon–Fri, 09.00–18.00 WIB.

Open chat

GitHub

github.com/shiftwa

Bug reports, feature requests, and docs feedback live in issues. Public roadmap pinned at the top.

Open issues

Status

status.shiftwa.id

Live operational status, incident history, and scheduled maintenance windows.

View status

Selling to a team?

For volume above the Business plan, custom retention, or self-hosted deployments, email us with a rough use-case. We’ll usually reply same-day with a tailored proposal.